Bungie is currently investigating an issue where the early preload of Destiny 2’s upcoming expansion, Lightfall, is locking players out of the game entirely.
Right now, it seems as though the issue is chiefly affecting those on PS5 and players that don’t delete and reinstall the game may find themselves locked out completely until launch day.
“We’re currently investigating an issue where the preload of Lightfall has been pushed out early in some regions,” Bungie tweeted over the weekend. “We recommend players pause this download until February 27, 9 AM PST (-8 UTC) to continue playing the live game.”